About FindEnergy Help

Who We Are

FindEnergy Help is a privately operated information and referral service. We are not a government agency, a utility company, or a lender, and we do not administer any assistance program ourselves. What we do is simpler: we help callers understand what kinds of energy and gas bill assistance programs generally exist, how they tend to work, and what a next step might look like for their situation.

When you call the number on this site, you'll speak with a live representative who can walk through commonly available options — such as utility company hardship plans, budget billing, weatherization assistance, and public or nonprofit assistance programs — and help point you toward the resource or agency that actually administers each one.

Our Mission

Energy and gas bill assistance programs exist across federal, state, local, and nonprofit channels, and the rules, deadlines, and paperwork can be confusing. Our mission is to cut through that confusion with clear, honest, no-pressure conversations — so callers spend less time guessing and more time acting on the options that make sense for them.

How We're Different

• Free to call. There is no charge to speak with a representative or to get general information about assistance options.
• No guesswork about who we are. We're upfront that we're an independent, privately run service — not a government office and not your utility provider.
• No guaranteed outcomes. We can't promise approval for any program or a specific dollar amount — eligibility and awards are decided solely by the agency or organization that runs each program.
• How we're supported. Like many free consumer information services, we may be compensated through advertising or referral arrangements with third parties. This never affects the information we share or costs callers anything. See our Disclaimer for details.