Privacy Policy

1. Introduction

FindEnergy Help ("we," "us," or "our") operates this website and provides an independent information and referral service related to energy and gas bill assistance. This Privacy Policy explains what information we collect when you visit this site or call our phone number, how we use it, who we may share it with, and the choices available to you.

By using this website or calling the number listed on it, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use this site or call the number provided.

2. Information We Collect

Information you provide directly: such as your name, phone number, email address, ZIP code, or message content, when you fill out a form on this site, request a callback, or contact us by phone or email.

Automatically collected information: when you visit this site, we (and our service providers) may automatically collect technical data such as your IP address, browser type, device type, referring/exit pages, and general usage activity through cookies, web beacons, and similar technologies.

Call information: if you call the phone number on this site, calls may be recorded or monitored for quality assurance and training purposes, where permitted by law, and the call itself may be tracked (e.g., which page or advertisement led to the call) for analytics purposes.

We do not knowingly collect sensitive personal information (such as Social Security numbers or account passwords) through this website's forms. Please do not include such information in any form submission or email to us.

3. How We Use Your Information

• To respond to inquiries and provide information about energy and gas bill assistance options
• To connect you with a live representative when you call or request a callback
• To operate, maintain, and improve this website
• To measure and analyze advertising performance (for example, understanding which ads or pages generate calls)
• To comply with legal obligations and protect against fraud or misuse of this site

4. How We Share Information

We may share information with: (a) service providers who help us operate this website, route calls, or analyze traffic (such as hosting providers, call-tracking platforms, and analytics providers); (b) advertising partners, including Google, for measurement and ad-performance purposes, consistent with their own privacy policies; and (c) organizations or agencies you ask us to connect you with, if applicable.

We do not sell your personal information to third parties for their own independent marketing purposes. We may share aggregated or de-identified information that does not directly identify you.

We may also disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of FindEnergy Help, our users, or others.

5. Cookies and Tracking Technologies

This site uses cookies and similar technologies (including those from third-party analytics and advertising providers such as Google) to remember preferences, understand how visitors use the site, and measure the effectiveness of advertising. You can control or disable cookies through your browser settings; disabling cookies may affect how parts of this site function.

This site may use Google Ads and/or Google Analytics features, which may use cookies to serve ads based on prior visits to this or other websites. You can learn more about Google's advertising practices and opt out of personalized advertising at adssettings.google.com.

6. Your Choices and Rights

You may decline to submit information through our contact form and simply call us directly instead. You may unsubscribe from any marketing emails by following the unsubscribe link included in those emails, or by contacting us directly.

Depending on where you live, you may have rights under applicable law (such as the California Consumer Privacy Act / California Privacy Rights Act) to know what personal information we hold about you, request its deletion, or opt out of certain sharing or "sale" of personal information as those terms are defined by law. To make such a request, contact us using the information in Section 9 below.

7. Do Not Sell or Share My Information

We do not sell personal information for money. To the extent any sharing of information with advertising partners is considered a "sale" or "share" under applicable state law, you may opt out by emailing us at support@findenergyhelp.online with the subject line "Do Not Sell My Info" along with your name and the phone number or email you used on this site, and we will process your request within the time required by law.

8. Children's Privacy

This website and our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise any privacy rights described above, contact us at: support@findenergyhelp.online, by phone at +1 (833) 555-0198, or by mail at 6415 Arroyo Dr, Melbourne, FL 32940.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.